Terms & Conditions

1. Scope and Acceptance

1.1

These Terms & Conditions (the “Agreement”) govern the access to and use of the online platform operated by Art Unlock Inc. (“ArtUnLock”, “Platform”, “we”, “us”, “our”). The Platform connects artists (“Artists”) with visitors and users (“Users”) for the purpose of studio visits, viewings, consultations, exhibitions, and related services.

1.2

By registering for, accessing, or using the Platform (including booking or attending any Studio Visit), you (“User” or “Artist,” as applicable) acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree to these Terms, you must immediately discontinue all use of the Platform.

2. Definitions

2.1 “User”

Any individual or entity who uses the Platform to browse Artists, request visits, schedule appointments, or otherwise engage with the services provided.

2.2 “Artist”

Any individual or legal entity listed on the Platform as providing access to their studio, artworks, viewings, consultations, or related activities.

2.3 “Booking”

Any scheduled visit, appointment, or consultation arranged between a User and an Artist through the Platform.

2.4 “Studio Visit”

Any physical or virtual meeting arranged between a User and an Artist at or through the Artist’s studio, premises, or designated location.

2.5 “Plan Free”

A no-cost or reduced-cost service level with limited features, reduced guarantees, and potential interruptions.

2.6 “Plan Premium”

A paid subscription tier offering enhanced visibility, features, stability, priority support, and advanced platform functionality.

2.7 “Content”

Any data, text, images, artwork, videos, profiles, links, or materials uploaded, provided, or made available by Users or Artists through the Platform.

3. Services Provided

3.1

The Platform functions solely as an intermediary providing tools for listing, browsing, scheduling, and connecting Users and Artists. ArtUnLock is not a party to any agreement between Users and Artists, nor does it act as an agent, representative, partner, or guarantor of either party.

3.2

The Platform offers multiple service levels. Users and Artists acknowledge that Plan Free may include limited functionality, reduced visibility, restricted support, and the possibility of suspension or discontinuation with minimal notice.

3.3

The Platform reserves the right to modify, suspend, discontinue, or enhance any part of its services at any time without liability.

4. User Responsibilities

4.1

Users must be at least 18 years old (or the age of legal majority in their jurisdiction), with full legal capacity to enter into binding agreements.

4.2

Users must provide accurate, complete, and updated registration information and comply with all applicable laws and the Artist’s studio rules or instructions.

4.3 – Critical Liability Clause

4.4

Users must behave respectfully and refrain from unlawful, inappropriate, disruptive, or unsafe conduct during any Studio Visit or interaction.

5. Artist Responsibilities

5.1

Artists must provide truthful, current, and precise information regarding:

• Studio address
• Access instructions (buzzer, building rules, pets, stairs, elevators)
• Safety considerations
• Studio conditions and any relevant risks

5.2

Artists must ensure compliance with all applicable local laws, building codes, safety regulations, and access requirements. While Artists are encouraged to maintain insurance, the Platform has no obligation to verify or enforce such coverage.

5.3 – Risk Acceptance Clause

Artists acknowledge that they engage with Users at their own risk. The Platform bears no responsibility for the conduct, actions, or behavior of Users before, during, or after Studio Visits.

5.4 – Licensing Clause

Artists grant the Platform a non-exclusive, worldwide, royalty-free license to reproduce, display, distribute, and promote their profile, studio images, and artworks on:

• The Platform
• Social media
• Marketing materials
• Third-party promotional tools

This license exists for as long as the Artist’s account remains active.

6. Booking & Visits

6.1

All Bookings between Users and Artists must be made through the Platform unless otherwise authorized.

6.2

Each Artist may establish their own cancellation or no-show policy. The Platform’s role is limited to facilitating communication and does not enforce or guarantee such policies.

6.3

Payment processing for Premium Plans or booking-related fees may be carried out by approved third-party processors (e.g., Stripe, PayPal). The Platform is not a financial institution and does not store payment details.

6.4

For Plan Free participants, service interruption, suspension, or termination may occur at any time without notice or liability.

7. Free Plan vs. Premium Plan

7.1

Plan Free offers limited features, minimal support, and no assurance of continual availability or visibility.

7.2

Plan Premium provides higher-level services—priority support, increased visibility, enhanced profile tools—but remains subject to all terms of this Agreement.

7.3

Fees for Plan Premium are non-refundable except where legally required.

8. Content & Intellectual Property

8.1

Users and Artists retain ownership of their Content. By uploading Content, the provider grants the Platform the rights outlined in Section 5.4.

8.2

Users and Artists warrant that they own or hold valid rights to all uploaded Content and that the Content does not infringe third-party rights.

8.3

The Platform may remove or restrict Content at its discretion if it violates this Agreement, applicable law, or presents safety, ethical, or reputational risks.

9. Payments / Fees

9.1

Fees for subscriptions and service tiers are listed on the Platform and may change at any time.

9.2

Failure to pay fees may result in suspension or termination of access.

9.3

Users and Artists are solely responsible for taxes, duties, withholdings, or governmental fees associated with their activities.

10. Third-Party Links / Services

10.1

The Platform may incorporate or link to third-party tools and services. These entities operate independently, and the Platform does not control or guarantee their performance.

10.2

Use of third-party services is at your own risk. Users and Artists must comply with any applicable third-party terms and conditions.

11. Disclaimers / Limitation of Liability

11.1

THE PLATFORM AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTY, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

11.2

THE PLATFORM DOES NOT GUARANTEE:

• The occurrence or outcome of any Studio Visit
• The accuracy of any Artist or User information
• The quality, safety, or condition of any studio
• Any specific result arising from using the Platform

11.3 – Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL.

11.4 – Specific Exclusions

THE PLATFORM SHALL NOT BE RESPONSIBLE FOR:

(a) accidents, injuries, property damage, theft, allergic reactions (e.g., pets), or hazards occurring during travel or presence at any studio;
(b) misrepresentations or omissions by Artists or Users;
(c) technical interruptions, outages, data loss, or modifications of the Platform;
(d) misconduct, negligence, or unlawful behavior by any User or Artist;
(e) external interactions that occur independently of the Platform.

12. Indemnification

You agree to defend, indemnify, and hold harmless Art Unlock Inc. and its officers, directors, employees, licensors, and affiliates from any claim, damage, loss, liability, cost, or expense (including legal fees) arising from:

(a) your breach of this Agreement;
(b) misuse of the Platform;
(c) violation of any law or third-party rights;
(d) any Booking, Studio Visit, or interaction facilitated through the Platform.

13. Termination & Suspension

13.1

We may suspend or terminate your account or access to the Platform at any time, with or without cause, without liability.

13.2

Upon termination, all rights granted to you immediately cease. Any provisions intended to survive termination (including Sections 8, 11, 12, and 15) shall remain in effect.

13.3

You may terminate your account at any time. Termination does not exempt you from obligations incurred prior to termination.

14. Modifications to Terms

14.1

The Platform reserves the right to modify, update, or replace this Agreement at any time. Updated versions will be posted with a new “Effective Date.”

14.2

Continued use of the Platform after changes constitutes acceptance of the revised Agreement.

15. Governing Law & Jurisdiction

15.1

This Agreement is governed by the laws of the State of New York, United States, without regard to conflict-of-law principles.

15.2

Any dispute arising under or in connection with this Agreement shall be submitted to the exclusive jurisdiction of the state and federal courts located in New York.

16. Miscellaneous

16.1 Entire Agreement

This Agreement, together with referenced policies (Privacy Policy, Cookie Policy, Pricing Page), constitutes the entire agreement between you and ArtUnLock.

16.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force.

16.3 No Waiver

Failure to enforce any right does not constitute a waiver of that right.

16.4 Force Majeure

Neither party is liable for delays or failures due to causes beyond reasonable control, including natural disasters, war, civil disturbances, law changes, or telecommunication failures.