Privacy Policy

1. Introduction

Art Unlock Inc. (“Art Unlock”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use the Art Unlock platform (the “Platform”). It follows applicable U.S. privacy standards—including the California Consumer Privacy Act (CCPA)—and aligns with internationally recognized data protection principles (GDPR).

By creating an account, using the Platform, or interacting with our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information in the following categories:

2.1 Personal Information

  • Full name
  • Email address
  • Phone number (if provided)
  • Billing or payment-related information (processed exclusively by third-party payment providers)

2.2 Professional / Public Information

  • Artist biography, professional details
  • City or region
  • Studio address (visible only according to the Artist’s chosen visibility preferences)
  • Artwork images, descriptions, documentation, media uploads
  • External websites and social media links

2.3 Technical and Usage Data

Collected automatically through cookies or analytics tools:

  • IP address
  • Browser type/version
  • Device identifiers
  • Operating system
  • Cookies and tracking logs
  • Pages visited, session duration, interactions
  • Referrer URLs

2.4 Optional or Voluntarily Submitted Data

  • Messages sent through the Platform
  • Scheduling preferences
  • Additional content uploaded by Users or Artists
  • Any other information users choose to provide

Sensitive Data Disclaimer

We do not intentionally collect sensitive categories of data (e.g., religion, health, political views, biometric identifiers). If Users choose to provide such information voluntarily, they do so at their own discretion.

3. How We Use Your Information

Art Unlock processes personal information for the following legitimate purposes:

3.1 Platform Functionality

  • Create, verify, and manage User and Artist accounts
  • Enable profile creation, listings, and studio visibility
  • Facilitate Bookings, communications, and scheduling
  • Display public-facing professional information

3.2 Communications

  • Send confirmations, reminders, alerts, and updates
  • Inform Users about platform changes, outages, or security issues
  • Respond to support inquiries

3.3 Improvement & Analytics

  • Analyze usage to improve user experience
  • Monitor technical performance and resolve issues
  • Enhance features, safety, and service reliability

3.4 Legal & Compliance

  • Enforce Terms & Conditions
  • Detect, investigate, or prevent fraud and misuse
  • Respond to lawful requests, subpoenas, or regulatory obligations

Commercial Use Restrictions

Art Unlock does not sell, rent, or trade personal data under any circumstances.

4. Legal Basis for Processing (GDPR-Aligned)

Where GDPR principles apply, we rely on the following legal bases:

  • Contractual necessity: To provide core platform services
  • Legitimate interest: To improve functionality, stability, and safety
  • Consent: For marketing communications and cookies
  • Legal obligation: To comply with applicable laws and recordkeeping

Users may withdraw consent at any time by contacting us.

5. Data Storage, Security & International Transfers

5.1 Security Measures

Art Unlock employs industry-standard protections, including:

  • Encryption in transit (HTTPS/SSL)
  • Encrypted servers hosted in reputable U.S. or international data centers
  • Secure payment through third-party gateways (Stripe, PayPal, etc.)
  • Access to personal data limited strictly to authorized personnel
  • Regular monitoring, auditing, and threat-prevention mechanisms

5.2 International Transfers

Your data may be processed outside your country of residence. When international data transfer occurs, Art Unlock ensures safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant third-party processors
  • Adequate data protection frameworks

5.3 Third-Party Processors

Examples of processors include:

  • Payment processors (Stripe, PayPal)
  • Analytics platforms (e.g., Google Analytics)
  • Cloud hosting providers
  • Email marketing services

These partners are contractually obligated to meet strict privacy and security standards.

6. Cookies & Tracking Technologies

Art Unlock uses cookies and similar technologies to:

  • Authenticate Users
  • Maintain secure and stable sessions
  • Enable analytics and improve performance
  • Save language and location preferences

Users may disable cookies through browser settings, but certain features may become unavailable.

A dedicated Cookie Policy may be provided separately.

7. Disclosure of Information

We may disclose your information only under the following circumstances:

7.1 Service Providers & Operational Partners

To third-party processors strictly for operational services (hosting, email delivery, analytics, payments).

7.2 Legal Requirements

To comply with:

  • Court orders
  • Government or law enforcement requests
  • Regulatory obligations

7.3 Protection of Rights

When necessary to protect:

  • Art Unlock
  • Users and Artists
  • The public
  • Security and integrity of the Platform

7.4 Business Transfers

If Art Unlock undergoes a merger, acquisition, or corporate restructuring, your data may be transferred with notice provided.

7.5 Commercial Restrictions

We never disclose personal data for unauthorized commercial, advertising, or marketing purposes.

8. User Rights

Depending on jurisdiction (e.g., GDPR, CCPA), you may have the right to:

  • Access your personal information
  • Rectify inaccurate or incomplete data
  • Delete your account and associated personal data
  • Restrict certain processing activities
  • Port your data in a machine-readable format
  • Object to specific processing (e.g., marketing)
  • Opt-out of data sale (CCPA requirement, even though Art Unlock does not sell data)

Requests must be sent to:
📧 legal@artunlock.art

We may require identity verification to protect your information.

9. Data Retention

  • Personal data is stored for as long as your account remains active.
  • If you delete your account, all associated data will be permanently deleted within 30 business days, unless legal retention is required.
  • System logs and security-related data may be retained longer for compliance and safety.

10. Accuracy of Information

Users and Artists are fully responsible for ensuring the accuracy and completeness of:

  • Profile information
  • Studio addresses and access instructions
  • Safety disclosures (pets, hazards, building access, etc.)
  • Contact details

Art Unlock is not responsible for misinformation or outdated content supplied by Users or Artists.

11. Children’s Privacy

Art Unlock does not knowingly collect data from individuals under the age of 16. If such information is discovered, we will delete it promptly.

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. The “Effective Date” will reflect the most recent revision. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For privacy-related inquiries or data protection requests, please contact:

📧 legal@artunlock.art
🏢 Art Unlock Inc. — New York, United States of America